Clinical (Back Office) Responsibilities:

• Prepare patients for exams by collecting vital signs and medical histories.
• Assist providers during examinations and dermatologic procedures.
• Perform basic laboratory testing and specimen prep.
• Educate patients on treatment plans, medications, and skincare routines.
• Maintain clean, stocked, and organized exam rooms.
• Ensure accurate documentation in Electronic Health Records (EHR).
• Administrative (Front Office) Responsibilities:
• Greet patients warmly and check them in using the EMR system.
• Manage appointment scheduling, confirmations, and patient communications.
• Verify insurance eligibility and handle prior authorizations when necessary.
• Collect copays and outstanding balances, maintaining confidentiality.
• Prepare documentation for visits and ensure accurate record-keeping.
• Respond to phone inquiries, reschedule missed appointments, and follow up on administrative tasks.
• Maintain a clean, professional reception area to enhance the patient experience.

Requirements

What We’re Looking For:

High School Diploma or equivalent required; Associate’s Degree or Medical Assistant Certification preferred.

1+ year of experience in a healthcare or customer service setting.

Familiarity with EMR systems and medical terminology.

Excellent communication, organization, and multitasking skills.

A compassionate, team-oriented professional with a patient-first attitude.

Strong attention to detail and ability to maintain confidentiality

Benefits
 

Benefits of joining Qualderm Partners:

• Competitive Pay – Attractive compensation to reward your hard work
• Comprehensive Health Coverage – Includes Medical, Dental, and Vision plans to keep you covered
• Generous 401(k) Plan – Company matches 100% of the first 3%, plus 50% of the next 2%, with immediate vesting
• Paid Time Off (PTO) – Accrue PTO from day one, plus enjoy 6 paid holidays and 2 floating holidays each year
• Company-Paid Life Insurance – Peace of mind with basic life coverage, with the option for additional plans
• Disability Protection – Short-term and long-term disability coverage to protect you in unexpected circumstances
• Additional Wellness Plans – Accident, critical illness, and identity theft protection plans for extra security
• Employee Assistance Program (EAP) – Access confidential support for personal or work-related challenges
• Exclusive Employee Discounts – Save on products and services with special discounts just for you
• Referral Bonus Program – Earn bonuses by referring qualified candidates to join the team